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EDITORIAL newDATA
MAGAZINE
To plan with STRATEGY or with ASTUTENESS ?
Henry Mintzberg, renowned author, and In today's world, which is fully connected
professor originally from Canada, with 24 hours a day and has experienced
practice at McGill University (Canada) and exponential growth in the last two years, the
INSEAD (France), when asked about the power of social networks is implanted.
cause of the failures in strategic planning, Although, with distinct importance and
when based on formulas and analysis, scales, organizations now live under the
answers: scrutiny of social networks, which represent
"Because analysis-driven strategic the will of the masses. National elections are
planning is doing little more than elaborating won on Twitter and Facebook, and if Ronaldo
and operationalizing strategies that says you shouldn't drink Coke, the world
reacts en masse. It is clear that the
companies already have. That's not strategic importance of soft data has grown and so
thinking." has the manager's responsibility in
The method Mintzberg refers to fails interpreting it. It is therefore essential to
because it's based on three assumptions: ensure that the portion of this meaningful
1. On the assumption that discontinuities information is used to support the
can be predicted; construction of strategic planning.
2. On the assumption that only statistical Mintzberg also says: "The real challenge in
information (hard data) is sufficient for the art of creating a strategy is to detect the
strategy, ignoring informal information subtle discontinuities that can destroy a
(soft data); business in the future. And for that, there is
no technique, no program, only an astute
3. On the assumption that strategy mind in charge of the situation."
creation can be formalized. This insight from Mintzberg, collected
Whether for use in professional or personal about 20 years ago, finds a parallel in our
life contexts, any strategic planning should current reality. Today, some of the global
seek to instill change in organizations (AS IS) leaders we know regularly share their vision
through the implementation of programs or for the future of humanity, and many are
initiatives that will enable the organization, in misunderstood. Probably one or several of
the future, to move closer to a framework them will be right in their visions, which could
perceived as desirable (TO BE). In other ease our path of evolution as a society,
words, we want the organization to change avoiding the obstacles along the way. The
and we know what changes to introduce to problem is that we don't know which of them
achieve the desired new configuration. are "seeing right"…
On this path, it is fundamental to Horácio Lopes
understand that, like Murphy's Law , anything
®
can happen. Organizations are increasingly BCI VP . Editor newDATAmagazine
®
dependent on their surroundings and, even BCP . Consultor de Gestão
with solid internal structures, they are Marketer . Formador
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influenced by the growing global instability.
As it is not possible to guarantee sufficient
reliability in planning, the assumption that (1) In Business Minds, Reino Unido, Mestres da Gestão.
everything will go as planned is one of the 42 Gurus do Management em directo, 2002, Centro
most serious assumptions that can be made. Atlântico, ISBN 972-8426-60-3
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